Shipping policy

Last Updated: October 13, 2026

At SoulstoneIndia, we aim to deliver your crystal bracelets and jewellery safely and on time.

1. Order Processing

Orders are processed within 1–3 business days after confirmation. Processing may take longer during holidays or sale periods.

2. Shipping and Delivery

Orders within India are generally delivered within 5–7 business days after dispatch. Delivery times may vary depending on the location and courier service.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

4. Order Tracking

Once your order is dispatched, tracking details will be shared with you whenever available.

5. Delays and Incorrect Addresses

Delivery may be delayed due to weather, courier issues, or other unforeseen circumstances. Customers are responsible for providing accurate shipping details.

6. Damaged or Missing Orders

If your order arrives damaged or items are missing, please contact us promptly with your order details and clear photographs so we can review the issue.

7. Contact Us

For shipping-related questions, contact us at:

Email: soulstoneindia3@gmail.com